Samsung Galaxy smartphone owners are complaining about audio issues while playing games, some say it started after the latest One UI 4 update, while others say the problem has been around for a very long time.
The affected phones are mostly high-end models: Galaxy S10, Galaxy S20, Galaxy S21, Galaxy Z Flip 3, Galaxy Z Fold 2, Galaxy Z Fold 3. The very popular Galaxy A52 5G is also mentioned in the list.
Users say that the sound in games sounds flat and sometimes even distorted, despite the fact that in all other scenarios the phone sounds great. Dolby Atmos was initially thought to be the culprit, but disabling it doesn't fix the problem. It seems to affect the bass and mids the most and is most noticeable on phones with high quality speakers. Wired or wireless headphones produce good sound.
Oddly enough, enabling screen recording solves the problem. But this is obviously not an ideal solution, since it not only requires significant resources, but also takes up a lot of space. And on top of that, the recording disables the 120 fps mode in supported games.
But despite the growing number of complaints, Samsung has not yet acknowledged the problem with sound in games. Therefore, it is not yet known when the update will be released. Resetting settings doesn't help.